Shipping Information:
All Packages will be shipped in a discrete packaging. Most items will take 1-2
days for processing and the customer will be notified of the tracking number
via an email once the package is shipped. If you have questions regarding the
status of your order, you can contact XC Online at shipping@xtremecollection.net.
All Domestic Packages will be shipped via USPS Priority Mail. Xtreme Collection does ship to International (Only Selected Countries)
Addresses
Refund, Returns and
Cancellation Policies:
Refunds are given for unsatisfactory products. You must contact Xtreme
Collection with in 3 days of receipt of item. If the item is not up to the
mark as stated in the item's description, then the buyer is eligible for a
100% refund including shipping costs. If Buyer needs to returns an item due to
any other reason then only the purchase amount less a 15% restocking fee will
be refunded. In the case of an exchange, buyer would be responsible for all
shipping and handling charges that may incur. All packages will be provided
with a tracking number. Furthermore, Xtreme Collection is not responsible for
Custom Seizures on International Orders.
Product Warranty
All warranty returns
or exchanges must have a RMA number
associated with it or it will not be accepted at our warehouse and returned
back to you. To obtain an RMA, please contact us toll free: (888)
781-1426 Monday - Friday, 10-5 pm PST.
All Warranty claims will be facilitated
by XtremeCollection.net, please Contact Us within your warranty period and we
will be more then happy to provide with our excellent customer service.
